Mercedes-Benz Of Salisbury dealership customer reviews

20 Reviews

5 out of 5 stars

5 star

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Brian Bird 18 Jul 2020

After weeks of bad dealership interactions shopping for used cars online, it was a welcome change to work with Ian and Demetris at Mercedes Benz of Salisbury. Their non-nonsense approach and aggressive pricing allowed me to get a great deal on a used Subaru. I was impressed by how knowledgable Ian w...as about the vehicle I was looking at (given that it's a Benz dealership), and they went to great lengths to accommodate my questions/requests. Show more

5 rate

Chris Tyson 20 May 2020

Great experience. I inquired online about a vehicle, and Rachel called me right away. She answered all my questions and took care of pre-approval immediately. She even sent me some photos of the vehicle and had it scheduled for cleaning the day I arranged to come in for a test drive. When I arrived,... she had it pulled up out front, along with several other vehicles that fit the profile of what I was looking for. All this intuitive, thinking-ahead work she did with no prompting, but even so I never felt pressured or rushed. Fantastic salesperson. Also thanks to Dimitris for informative responses to all my questions and concerns and for help with finalizing the sale and providing me with what I consider a great value deal. Excellent manager. These people took good care of me and I highly recommend a visit to this dealership for new or used. Show more

5 rate

Kiyle Marvel 14 May 2020

If you are in the market for a vehicle, I highly recommend Mercedes-Benz of Salisbury. I worked with Rachel and Dimitris they were absolutely amazing especially Rachel! She was able to help with all my questions and concerns in a timely manner. They were both very friendly and professional! They wer...e able to find me the perfect car, get me approved, and off the lot in the same day! I had such an amazing experience I will most definitely be recommending them to my family and friends!! Show more

5 rate

Donald Kirby 14 Mar 2020

Rachel and Dimitri were very helpful with our situation. They worked with us over a couple of days to get us into a car. They were very patient with me which can be hard at times. My wife and I appreciate everything they did.

5 rate

Michael Sample 12 Mar 2020

We had Rachel Chatterton she was very knowledgeable and helped us throughout the whole process.

5 rate

Ramona Gullette 07 Mar 2020

Demetrius and Rachel were fantastic in the entire process of getting me into the car that I’ve been wanting for so long. Unbelievable customer service and they were so kind and professional. My experience was like non other. They are the best when it comes to looking for and buying into the Merce...des family. Show more

5 rate

Current Tenant 29 Feb 2020

Taylor Spedden was an absolute pleasure to work with... a top notch professional if you want to buy a vehicle. He is knowledgeable, will go above and beyond, answer all of your questions, find what you want, and follow up immediately. This dealership prices their vehicles right! Highly recommended! ...-Amanda Show more

5 rate

Michelle Corso 26 Feb 2020

I had an amazing experience with Rachel Chatterton when I had just bought my Mercedes from here! She was so helpful and informative and really took into consideration what I was looking for and needed and worked with me to stay in my price range! She's also checked on me multiple times after the sal...e which shows I wasn't just a number to her! She was so sweet and kind to work with! Totally recommend her! Also had a wonderful experience with the finance manager Rachel Fitzgerald! Also very helpful and informative, and also has checked on me! Great dealership and great service! Show more

5 rate

Bob Mello 12 Dec 2019

Excellent , friendly. Informative.

5 rate

Robert Foreman 13 Sep 2019

The SERVICE DEPARTMENT is extremely FRIENDLY, INFORMATIVE and PROFESSIONAL. Carlos and Ashley are PRICELESS.

5 rate

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