Mercedes-Benz Of Salisbury dealership customer reviews

11 Reviews

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Bob Mello 12 Dec 2019

Excellent , friendly. Informative.

5 rate

Robert Foreman 13 Sep 2019

The SERVICE DEPARTMENT is extremely FRIENDLY, INFORMATIVE and PROFESSIONAL. Carlos and Ashley are PRICELESS.

5 rate

Carissa Morgan 18 Jul 2019

Excellent work ...The mechanics are great and customer service is even better ..

5 rate

Jennifer Bobenko 15 May 2019

Excellent service from Zack, my service advisor, and Carlos, the Service Department manager. They exceed expectations in ease of scheduling, timeliness and services provided. Thank you so much, Zack and Carlos!

5 rate

Dwayne Barnes 25 Apr 2019

Service is always great up front with the pricing. Zack my service advisor was GREAT. They provide me with a great loaner vehicle. One that has been on my radar. Think I will be in the market for a new vehicle soon.

5 rate

Vania Lopez 01 Mar 2019

My experience at Mercedes of Salisbury was an exceptional experience. Thanks to Jose “Pepe” Perez for making it so quick and simply he plays no games and goes above and beyond for his customers. He is truly a caring and professional salesperson also thanks to the entire team at Mercedes Benz of... Salisbury. Exceptional customer service, knowledge, professionalism. Show more

5 rate

Kevin In Rehoboth 10 Dec 2017

When you think about going to buy a new car it’s always a challenge because you’re inherently thinking that the salesperson you are going to deal with is a hard sell looking to make a buck and will apply a lot of pressure with THEIR interests in mind. NOT yours. At MB of Salisbury it’s the com...plete opposite. Kevin Dean has now worked WITH me on purchasing three cars over the last six years. He cares about what’s important to me and making that work. His attention to the customer’s needs and focus on achieving outstanding outcomes for his clients is most important. His follow up to ensure he delivered on his promises is beyond what you would expect from a transactional perspective. I would say in my life experiences (and I’m a hard sell being in sales myself) Kevin is one of the most outstanding car consultants I have ever worked with. An added bonus is we both have the same name so that makes everything even easier lol. Seriously if you’re looking to buy a luxury car and want a great experience go see Kevin Dean at Mercedes Benz of Salisbury. Show more

5 rate

Kiersten Wilkins 27 Nov 2017

George was a true pleasure to buy from! He was not pushy and did not try to upsell me on something I couldn't afford. George always made sure he was available to meet with me on my schedule. He was funny and personable. I didn't feel like I was at a car dealership at all. I'm definitely going to ref...er him to friends and family. Thank you George!!!! Show more

5 rate

Lacey Coleman 27 Nov 2017

Since 2015, we have purchased 8 vehicles from George Merritt. As our business grows, we have had the need to frequently add onto our fleet and have chosen to work with George and the team at Mercedes time and time again. Alex and George have explored all options possible to make sure we are getting... the best price possible. He has gone above and beyond the normal salesman rhetoric and provides service well after the sale is complete. From delivering paperwork and vehicles to following through with appointments in the service department, you can count on George to serve his clients for whatever and whenever there is a need. I highly recommend George, Alex, and rest of the Mercedes-Benz of Salisbury team. Whether your vehicle need is commercial or personal use, they absolutely have you covered. Show more

5 rate

Tom Blair 27 Nov 2017

I purchased a used car from the dealership from out of state, a 2010 Mitsubishi Endeavor. I had to rely on Photos and the honesty of my sales person Jose Perez. He was very detailed and answered every question, even contacted the dealership that had serviced the car to confirm maintenance had bee...n performed. From the sale to shipping the car he was great. Good experience, Great sales person Jose Perez Show more

5 rate

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