Mercedes-Benz Of Salisbury dealership customer reviews

25 Reviews

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Kathleen Pukropski 05 Oct 2020

We had an excellent experience buying our car at Pohanka Mercedes of Salisbury! We first met Phil Lewis next store at Pohanka Honda, and test drove a car there. But also wanted to check out a used Mercedes Benz next store. He walked us over and introduced us to Rachel Chatterton. She was knowledg...eable, professional and made the transition very easy! She has since answered all of my questions, and I will return when it’s time to buy again. The deal on the car was very good as well, thank you! Show more

5 rate

Richard Jayroe 27 Sep 2020

I recently purchased a new MB CLS450 with help from L'aigner who is a new sales associate. She did a great job in providing customer service and product information while closing her first MB sale. Her manager, Demetrius was also very helpful and my overall experience was a really good one, especial...ly as car buying goes. I would recommend anyone in the market for a new or used car to visit them and see what they can do for you. I made the trip from Alexandria Va. and it was well worth my time. Show more

5 rate

Vanessa Olivero Delgado 07 Sep 2020

David Brooks the best salesman

5 rate

Harry Goodman 26 Aug 2020

Thanks to Rachel & Dimitris for your professionalism & service

5 rate

walter manley 24 Aug 2020

Dimitri and Rachel provided outstanding service in every detail. This dealership is a superb place to buy a car!

5 rate

Brian Bird 18 Jul 2020

After weeks of bad dealership interactions shopping for used cars online, it was a welcome change to work with Ian and Demetris at Mercedes Benz of Salisbury. Their non-nonsense approach and aggressive pricing allowed me to get a great deal on a used Subaru. I was impressed by how knowledgable Ian w...as about the vehicle I was looking at (given that it's a Benz dealership), and they went to great lengths to accommodate my questions/requests. Show more

5 rate

Chris Tyson 20 May 2020

Great experience. I inquired online about a vehicle, and Rachel called me right away. She answered all my questions and took care of pre-approval immediately. She even sent me some photos of the vehicle and had it scheduled for cleaning the day I arranged to come in for a test drive. When I arrived,... she had it pulled up out front, along with several other vehicles that fit the profile of what I was looking for. All this intuitive, thinking-ahead work she did with no prompting, but even so I never felt pressured or rushed. Fantastic salesperson. Also thanks to Dimitris for informative responses to all my questions and concerns and for help with finalizing the sale and providing me with what I consider a great value deal. Excellent manager. These people took good care of me and I highly recommend a visit to this dealership for new or used. Show more

5 rate

Kiyle Marvel 14 May 2020

If you are in the market for a vehicle, I highly recommend Mercedes-Benz of Salisbury. I worked with Rachel and Dimitris they were absolutely amazing especially Rachel! She was able to help with all my questions and concerns in a timely manner. They were both very friendly and professional! They wer...e able to find me the perfect car, get me approved, and off the lot in the same day! I had such an amazing experience I will most definitely be recommending them to my family and friends!! Show more

5 rate

Donald Kirby 14 Mar 2020

Rachel and Dimitri were very helpful with our situation. They worked with us over a couple of days to get us into a car. They were very patient with me which can be hard at times. My wife and I appreciate everything they did.

5 rate

Michael Sample 12 Mar 2020

We had Rachel Chatterton she was very knowledgeable and helped us throughout the whole process.

5 rate

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